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We are closed until 9 November. Read our re-opening information, see What's On & book for the Caffi Bar

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Caffi Bar FAQs

If you have question that isn't answered here, or isn't in our Welcome back, Cinema, Gallery, Ticket Information, or Access pages, please email enquiry@chapter.org and we'll get back to you as soon as we can.

  • How do I book a table online?

    To book a table online, visit this link. Our online booking system is managed through Res Diary. You do not need to download an app. We‘ll take your name, email address and contact number. We’ll ask you for the date and time you’d like to book. Please select whether you’re coming for food and/or drink, if you’d like to sit outside or if you require a space with available plug sockets. You’ll receive a confirmation email with details of the booking. For details on our Data Privacy Policy click here.

  • Are there restrictions on tables?

    All table bookings will be allocated a time slot of 2 hours. We kindly ask if you could turn up no later than fifteen minutes after your allocated start time. If you arrive late, we might not be able to guarantee you the table. We know that sometimes plans change and we ask that if you’re no longer able to attend, you cancel ahead of time so we can offer the space to another customer. You can call our Caffi Bar team on 029 2035 5664 or amend your booking via your confirmation email. Our Sunday lunches tend to be very busy so if you don’t turn up to a pre-booked table, and you didn’t let us know, we’ll have to charge £10pp to cover the loss of income.

  • Can I book a table in person?

    If you’re unable to book a table online or over the phone, a member of our team will happily book a table for you. However, if you’re booking on the day, we can’t guarantee availability and we recommend booking in advance to avoid disappointment.

  • Do I need to wear a face covering when seated at my table?

    When seated at your table, you don’t need to wear a face covering. However, you do need to wear a face covering when moving around the building, in accordance with Government guidelines.

  • What cleaning procedures do you have in place?

    A strict cleaning regime is in place. All tables are cleaned thoroughly in between bookings.

  • How will you be gathering details for NHS Track & Trace

    At our welcome reception desks, and throughout the building, we are gathering details for NHS Track & Trace. We’ll also have details from table booking systems and our Box Office. We’re monitoring updates from the Welsh Government and we’ll adapt our systems accordingly. For details on our Data Privacy Policy click here.

  • How do I leave the Caffi Bar?

    Exit from the building is via the front doors only. There are signs to direct you to the exit doors.

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