On this page, you’ll find information on what you can expect when you come to Chapter and details of the measures we have in place to ensure that your visit is enjoyable and as safe as possible.
This page is updated regularly so please check back before your visit to ensure you have the latest information.
Watch this short video which introduces you to some of our changes. For Audio Description, please click here.
The changes we've made to keep you safe
We’ve made improvements to our building to ensure it’s safe for you to return:
Our staff are fully trained in new health and safety measures and are available to help you throughout the building or at our Information Desk. Our Front of House teams can by identified via their branded Chapter shirts.
What you can do to work with us
To keep everyone as safe as possible, we ask you to work with us:
The building is open 7 days a week, 8.30am – 11.30pm
Sun – Wed: 8.30am – 10.30pm, Thurs – Sat: 8.30am – 11.30pm
Information Desk: 9am – 9pm
Café: Sun – Wed 9am – 10.30pm, Thurs - Sun 9am – 11.30pm (food served all day, detailed serving times here)
Bar: Monday – Sunday, Midday – 11.30pm, 11pm on Sundays
Gallery: Tuesday – Sunday, 11am – 5pm, closed Mondays
Cinema: Monday – Sunday, see film listings for specific dates & times of screenings.
Theatre: Closed until further notice
Re-opening in pictures
To help you visualise the changes we’ve made, visit this gallery of images.
Frequently Asked Questions
If you have a question that isn't answered here, or isn't in our Food & Drink, Cinema, Gallery, Ticket Information or Access pages, please email firstname.lastname@example.org and we'll get back to you as soon as we can.
What to know before visiting our café bar, including how to book a table and ordering food & drink
What you can expect when attending a film screening
What you can expect when visiting our gallery
Ticket prices and how to book