Welcome! On this page, you’ll find information on what you can expect when you come to Chapter and details of the measures we have in place to ensure that your visit is enjoyable and as safe as possible.
This page is updated regularly so please check back before your visit to ensure you have the latest information.
Last updated March 2022
In line with Welsh Government guidelines, we’re making some changes:
The changes we've made to keep you safe
Our staff are available to help you throughout the building or at our Information Desk. Our Front of House teams can by identified via their branded Chapter shirts.
What you can do to work with us
The building is open 7 days a week, 8.30am – 11.30pm
Sunday – Wednesday 9am-10pm, Thursday – Saturday 9am-11pm
Information Desk: 9am-9pm
Café: Sunday – Wednesday 9am-10pm, Thursday – Saturday 9am – 11pm (for food service see detailed serving times here)
Bar: Sunday – Wednesday Midday – 10pm, Thursday – Saturday Midday – 11pm
Gallery: Tuesday – Sunday, 11am – 5pm, closed Mondays
Cinema: Monday – Sunday, see film listings for specific dates & times of screenings.
Theatre: See performance listings for specific times and dates
Visiting in pictures
To help you visualise the changes we’ve made, visit this gallery of images.
Frequently Asked Questions
If you have a question that isn't answered here, or isn't in our Food & Drink, Cinema, Gallery, Ticket Information or Access pages, please email email@example.com and we'll get back to you as soon as we can.
What to know before visiting our café bar, including how to order food & drink
What you can expect when attending a film screening, or seeing a performance
What you can expect when visiting our gallery
Ticket prices and how to book